All sales are final and we urge you to please make your selections thoughtfully. If you are in debate about a certain product, we encourage you to contact us prior to placing an order. Please inform us by email within 7 days of receipt to inform us of damaged goods. We will make every effort to correct the situation if an item is received broken or compromised. We consider your satisfaction and happiness of the utmost importance and, upon having the damaged item returned to our possession, at your discretion will either refund the transaction or promptly send a replacement.
We collect personal information from our customers merely to complete secure transactions, ship products and to provide knowledgeable customer service. We may reflect on past correspondence to improve the online shopping experience of Bestow. The information provided will also allow us to keep in correspondence with customers about products, events and sales. If you would prefer not to be notified about such opportunities feel free to opt out by emailing us with your preferences. We respect your privacy and will not share your information with anyone.
Of the many facets that set Bestow apart from other establishments, one of the most desirable traits is that we proudly create our interesting collections in small batches. Rather than holding thousands of items in warehouses waiting to be shipped, we commit to stocking only a few handfuls of each collection in our studio. This ensures that the treasures shipped from Bestow truly are unique and of limited quantity. Because of this philosophy, there may be times when availability of certain products becomes lessened. In the event that an out-of-stock item is ordered we will promptly contact you and advise if that product will be due in again. If an item is desired by a certain date we encourage you to contact us to inquire about availability.